Privacy Policy
Effective Date: July 2nd 2026
Rug Icon, Inc. (“Rug Icon,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit rugicon.com, make a purchase, contact us, or interact with our website, advertising, or services.
By using our website or purchasing from Rug Icon, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Contact Information: name, email address, phone number, billing address, shipping address, and business or trade information if provided.
Order Information: products purchased, rug sizes, order history, delivery details, return information, and customer service communications.
Payment Information: payment and billing details needed to process your order. Credit card payments are processed through secure third-party payment processors. Rug Icon does not intentionally store full credit card numbers on our own systems.
Website and Device Information: IP address, browser type, device information, pages viewed, referring pages, shopping activity, cookies, and similar tracking technologies.
Marketing Information: email preferences, advertising interactions, and information you provide when signing up for newsletters, promotions, or trade communications.
How We Use Information
We use personal information to:
Process and fulfill orders;
Provide customer service;
Arrange shipping, delivery, returns, and exchanges;
Send order confirmations and updates;
Respond to inquiries and quote requests;
Improve our website, products, and services;
Prevent fraud, unauthorized transactions, and misuse of our website;
Send marketing emails, promotions, or updates when permitted;
Measure and improve advertising performance;
Comply with legal, tax, accounting, and regulatory obligations.
Cookies and Advertising
Rug Icon may use cookies, pixels, analytics tools, and advertising technologies to understand website activity, improve user experience, measure marketing performance, and show relevant advertising.
We may work with advertising and analytics partners, including platforms such as Google, Meta, Pinterest, or similar services. These partners may use cookies or similar technologies to show Rug Icon advertisements on other websites or platforms based on prior interaction with our website.
You may be able to control cookies through your browser settings and advertising preferences through the relevant advertising platforms.
How We Share Information
We may share personal information with trusted service providers and business partners only as needed to operate our business, including:
Website hosting and e-commerce providers;
Payment processors;
Shipping carriers and logistics providers;
Email and marketing platforms;
Analytics and advertising partners;
Fraud prevention and security providers;
Professional advisors such as accountants, attorneys, or insurers;
Government authorities or law enforcement when required by law.
We do not sell customer information in the traditional sense of selling names or contact details for money. However, some advertising or analytics activities may be considered “sharing” under certain privacy laws.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. Our website may use SSL technology to help secure information transmitted through the site. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
The FTC recommends that businesses understand what personal information they collect, where it is stored, who has access to it, and how it moves through the business in order to protect it properly.
Email Marketing Choices
You may opt out of marketing emails by clicking the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send transactional messages related to orders, payments, deliveries, returns, or customer service.
California Privacy Notice
California residents may have certain rights regarding their personal information, including the right to request access to personal information, request deletion, request correction, and opt out of certain sales or sharing of personal information where applicable.
To submit a privacy request, contact us at:
Email: marketing@rugicon.com
Website: rugicon.com
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.
Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
Rug Icon, Inc.
Email: marketing@rugicon.com
Website: rugicon.com