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Delivery & Installation

At Rug Icon, we strive to provide a seamless delivery experience for our customers. Please review our delivery and installation policy below:

Showroom-to-Your-Room Delivery & Installation:

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Door-to-Door Domestic Shipping by Couriers: We offer free standard shipping for all orders within the United States. This includes delivery to all 50 states, as well as U.S. territories and military addresses.

 

International Shipping: We also offer international shipping for customers outside the United States. Please note that international shipping may incur additional costs, including customs duties and taxes imposed by the destination country. Customers are responsible for any such fees.

Shipping Methods: Our standard shipping method within the United States is typically via reputable carriers such as UPS, FedEx, DHL, or USPS. For international orders, we use international carriers to ensure reliable delivery. Packages up to 150 lbs (68kg), up to 108" (274cm) in length, and 165" (419 cm) in length plus girth.

Delivery Times: Delivery times vary depending on the shipping destination and selected shipping method. Customers can expect to receive an estimated delivery time frame at the time of purchase. Please note that delivery times may be affected by factors such as customs processing and local holidays. A tracking number will be provided once available.

International Shipping Quotes: For international shipping inquiries, including shipping costs and delivery times, please contact us at shipping@rugicon.com . Our team will be happy to provide you with a shipping quote and assist you with your international shipping needs.

Contact Us: If you have any questions about our delivery or shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at contactus@rugicon.com. We are here to help!

February Special : Free shipping on all orders (international shipping is not included). 

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